1. Nature of the Product
LifeScore reports are personalized digital products generated based on your unique assessment responses. Each report is created specifically for you at the time of purchase.
2. General Refund Policy
Once a report has been successfully generated and delivered, refunds are generally not available, as the digital product has already been produced and delivered to you.
3. Technical Issues
If a technical issue prevents your report from being delivered, please contact our support team for review. We will investigate and, where appropriate, regenerate your report or issue a refund.
4. Case-by-Case Review
Refund requests may be evaluated on a case-by-case basis. Decisions are made at the discretion of the LifeScore team and depend on the specifics of each situation.
5. How to Request a Refund
To submit a refund request, please email lifescore.support@gmail.com with your order details and a description of the issue. We aim to respond within a reasonable timeframe.